Thinking About Ordering...

Yes I do, you can find it  here.

My underwear runs true to size. My size chart is here for your reference.

I have over 2000 reviews from happy customers on my Etsy shop. Feel free to read them here.

In a word, no. Right now I'm super busy and custom designs take a lot of work that includes pattern making, drafting, sampling, pattern grading etc. Its a lot of hours of work and I would have to charge £££ for it, because, well, I can't work for free, which I'm sure you understand. But I'm sure you dont want to pay £300 for a pair of knickers either.

In a word, no. Right now I'm super busy and custom designs take a lot of work that includes pattern making, drafting, sampling, pattern grading etc. Its a lot of hours of work and I would have to charge $$$ for it, because, well, I can't work for free, which I'm sure you understand. But I'm sure you dont want to pay $300 for a pair of knickers either.

Yes, I can do anything along these lines and usually for no extra cost, CONTACT me first to let me know what you are thinking of so I can make sure I can do it.

I get asked this a lot and what I usually do for folk with a penis is make the crotch a bit wider, which makes them more comfy without compromising the design. There is no extra cost for this, you just have to let me know that they are for you in the 'notes' box on check out. This page has further info.

Placing Your Order

Just go ahead and place another order and let me know in the "notes" box on check out that you have another order pending. I will ship both orders together and refund any shipping overages.

All order cancellations must be placed within 24hrs. Please CONTACT me to cancel your order.

Yes, but please contact me with your order number as soon as possible.

Everything in my store is handmade to order, that means I make everything and nothing is in stock. At quiet times my working time is about 2-4 days but at busy times it can be 8 weeks. I will always state these times on the front page of my shop.

Same answer as above, in quiet times I usually have 10 orders in my queue to make but it has been 600+ when I'm busy. Know that when I'm busy, I am sewing from the minute I get up till I go to bed, usually 7 days a week.

Shipping

I ship worldwide.

Yes if you select the shipping option with tracking at check out.

Depends where in the world you are, if you check out my shipping info page, all the details you would need to know are there.

You may need to if you are based outside of the UK and EU. When your delivery reaches the country of destination, import duties and taxes are levied and payment of these are necessary to release your order from customs. I am unable to advise on rates as they vary according to country. Please consult your local post office services for more information.

First off, I am in the UK and shipping internationally can take anything from 5 to 45 working days, depending on where you are in the world. I'm mostly asked this question from people in the US, usually mail to the US take 5-7 working days but it can take 3-4 weeks too. Mail arriving from the UK, usually goes into NY or Chicago, you might want to ask if the weather has been bad there or is there anything else that could be affecting the mail in the US. Please contact me if it has been over 4 weeks and your order has still not arrived.

Returns and Exchanges

Yes but there are conditions, please see my returns page for all the details.